Refund policy

All sales are final. We're unable to accept returns or exchanges for wrong sizing, change of mind, or any other reason except as described under Damages, Defects & Wrong Items below.

DAMAGES, DEFECTS & WRONG ITEMS

If your item is defective, damaged, misprinted, or you received the wrong item, contact us at support@spiritedstate.com with your order number and photos of the issue; we'll evaluate it and make it right with a replacement or refund. We recommend reaching out as soon as possible after delivery so we can resolve it quickly.

LOST OR DELAYED PACKAGES

If your tracking shows no movement or your order hasn't arrived by the estimated delivery date, contact us at support@spiritedstate.com with your order number, and we'll investigate with the carrier to resolve it.

EXCHANGES

All sales are final; we don't accept exchanges. If you believe your item qualifies under Damages, Defects & Wrong Items above, contact us, and we'll be sure to resolve it.

ORDER CANCELLATIONS

We're not able to guarantee order cancellations. Once your order has been processed, we can no longer cancel or refund it. If you need to cancel, contact us at support@spiritedstate.com immediately. Cancellation is only possible if your order hasn't been processed yet.